Business telecommunications questions, answered plainly

Clear answers help teams make better infrastructure decisions.

Voice and VoIP

Can you help port our business numbers?

Yes. We map numbers, carriers, users, schedules, and cutover steps so porting is planned.

What does E911 planning involve?

It ensures emergency services receive the right service address and users know how to place an emergency call.

How should we plan voice failover?

Document alternate paths for internet, power, phones, forwarding, and contacts, then test them.

Who should we call when calls drop?

Call your telecom support contact or Straughn at (707) 255-1448. Note time, users, location, and call direction.

Cabling and Wi-Fi

What is the difference between Cat6 and Cat6A?

Cat6 fits many runs; Cat6A suits some longer 10 Gb needs. The choice depends on distance and pathway.

When should we use fiber?

Use fiber for long distances, building links, electrical isolation, or backbone capacity.

Can you install commercial UniFi?

Yes, including placement, cabling, configuration, testing, segmentation, and handoff.

Rollouts and contractors

How do you approach a multi-site rollout?

We standardize scope, surveys, materials, schedule, testing, closeout, and escalation.

What should we ask an LV contractor for?

Ask for COI information, scope, schedule, testing, labeling, and as-builts.

Do you support offices in California and Texas?

Yes. We serve projects from 1035 Third Avenue, Napa, CA 94558, with Texas offices in San Antonio and Buda.